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Managed office help for service businesses

Less paperwork.More paid work.

Handled runs the office side of your business. Quotes go out the same day, jobs land on the calendar, invoices get sent and chased. You keep doing the work. We help with the rest.

Book a 15-minute call →See how it works

Built for crews of 1 to 50. Works with QuickBooks, Jobber, HubSpot and the tools you already use.

Sound familiar?

You're on a job.
Your office isn't.

Picture a plumber with three guys. He spends the day on jobs, driving, picking up parts, answering what he can. Then he gets home and the real second shift starts: estimates, invoices, the schedule, the messages he missed. He doesn't want another app. He doesn't want another hire. He wants the office handled.

Mornings

Calls you can't take

You're under a sink. The phone rings twice, goes to voicemail, and that customer calls the next guy.

Afternoons

Quotes that wait

You walked the job on Tuesday. The estimate goes out Friday, if you remember. Most of them went cold.

Evenings

Invoices that wait longer

Work's done, money isn't in. Writing it up, sending it, chasing it. That's your night, three nights a week.

With Handled, the call gets answered, the quote goes out today, and the invoice sends itself. You get your evenings back.

See what that looks like
How it works

Seven things every service business does. We help with all of them.

Your business already runs this loop every week. We plug into the tools you have and keep each step moving, with you in charge of every decision that matters.

Every lead gets a reply in minutes.

Step 01 · Inquiry

Calls, texts, web forms, emails. A real answer goes back right away, the details get captured, and the lead shows up in your system instead of your voicemail.

  • Missed calls get a text back within 60 seconds
  • Web and Google leads logged with job details
  • After-hours inquiries queued for the morning
What gets handled

The office work that eats your evenings.

We don't replace your tools or your judgment. We take the routine admin off your plate and keep it moving, in the systems you already use.

Missed-call text back

When you can't pick up, the customer gets a text in under a minute, with the questions you'd ask. Nobody calls the next guy.

"Hey, this is Handled for Rick's Plumbing. Rick's on a job. What's going on and where are you?"

Same-day estimates

Send us a voice note or a few numbers. A clean, branded estimate goes out today, with follow-ups until it's answered.

Sent in 22 min on average, follow-ups at day 2 and day 5.

Scheduling & reminders

Jobs booked around your crew and drive time. Customers confirmed and reminded so you stop driving to empty houses.

No-shows down: day-before and on-the-way texts.

Invoicing & collections

Invoices go out when the job's done, synced to your books, chased politely until paid. You only hear about the truly late ones.

Reminders on day 3, 7 and 14, in your words.

Reviews & repeat work

Review requests after good jobs, seasonal maintenance reminders, thank-yous for referrals. The stuff that builds a business.

Review request 24 hours after a completed job.

Your inbox, triaged

Supplier emails, customer replies, permit notices. Sorted, summarized, and the ones that need you flagged in one morning rundown.

One 7 AM summary. Everything else handled or filed.

Works with the tools you already pay for.

We connect to your software, we don't replace it. Availability varies by tool and plan.

You stay in control

Nothing goes out that you wouldn't send.

This is your business and your money. You decide what runs on its own, what waits for a thumbs-up, and what never happens without you.

  • Approvals where you want them

    Start with everything needing your OK. Loosen the reins as you trust it. Change your mind any time.

  • A record of everything

    Every text, email, invoice and change is logged. Who, what, when, and why. Nothing is a mystery.

  • Your accounts stay yours

    We connect to your software with limited permissions. Your money, your customers, your data. We never move funds.

  • A human watching

    Our team monitors the systems and steps in when something looks off. You're not alone with a robot.

Pricing

Less than a part-time office hire. Works nights and weekends.

One setup fee to connect your tools and learn how you work. Then a flat monthly rate. No long contracts.

Solo

Owner-operators and 1–3 person crews.

$249/ month

$499 one-time setup

  • Missed-call text back
  • Same-day estimates & follow-up
  • Invoicing synced to your books
  • Payment reminders
  • Morning rundown by text
Start with Solo
Most popular

Crew

Growing shops with 3–15 in the field.

$549/ month

$1,200 one-time setup

  • Everything in Solo
  • Scheduling, confirmations & reminders
  • Review requests & maintenance reminders
  • Inbox triage
  • Up to 3 software connections
  • Approval rules per task
Start with Crew

Operation

Multi-crew or multi-location businesses.

Custom

Scoped setup

  • Everything in Crew
  • Custom integrations & business rules
  • Dispatcher-style coordination
  • Dedicated account lead
  • Priority monitoring
Talk to us

Preview pricing for this test site. Final pricing depends on your tools and volume.

Questions

Straight answers.

Anything else, call us. A real person picks up.

No. We connect to what you already use: QuickBooks, Jobber, HubSpot, your calendar, your phone system. If you're running on a notebook and a Gmail account, we'll help you set up something simple first.

Let's talk

Get your evenings back.

Fifteen minutes. Tell us how your business runs today. We'll tell you exactly what we'd take off your plate, what it costs, and how fast.

No pitch deck. A conversation with someone who's worked with contractors.

No commitment. If we're not a fit, we'll say so and point you somewhere useful.

Live in about 10 days if you decide to go ahead.

Book your 15-minute call

We'll only use this to set up your call. No newsletters, no spam.